Privacy Policy

We may collect account identity, contact and verification information, role and profile information, barber or shop credentials, service and availability data, bookings, appointment history, payment references, receipts, payout and tax-verification status, messages, reviews, Culture content, loyalty and referral activity, device and diagnostic information, location choices, consent records, support requests, and security events. Payment-card and sensitive identity verification data may be collected directly by Stripe, Square, Apple, Google, or another disclosed provider rather than stored by BVRB3R.

We use information to authenticate users; provide role-correct experiences; operate discovery, booking, payment, payout, kiosk, messaging, reviews, loyalty, referrals, and Culture; verify professionals and shops; prevent fraud and abuse; provide support; maintain audit and security records; improve reliability; measure platform performance; comply with law; and communicate service or marketing messages according to consent.

Information is displayed according to role, relationship, and permission. Clients may see public barber and shop information. Barbers may see appointment and client information needed to perform authorized services. Shop owners may see shop-scoped team, schedule, kiosk, and owner-safe financial information. Protected Architect access is limited to authorized internal operations and evidence-backed platform control.

Information may be shared with the barber or shop involved in a booking; processors and service providers that operate authentication, hosting, payments, communications, analytics, security, and support; legal or regulatory authorities when required; and a successor in a lawful business transaction. BVRB3R does not sell payment credentials. Sponsored or marketing uses will be disclosed and controlled as required by law.

Approximate or precise location may be used for nearby discovery only after permission or user entry. Public profile fields may include display name, username, city, portfolio, services, availability, reviews, shop affiliation, and public business location. Private contact, payout, tax, verification, and internal operational records are not public profile fields.

Messages and user-generated content may be processed for delivery, safety, abuse prevention, moderation, support, and legal compliance. Reviews may be linked to completed appointments to protect integrity. Public content can be viewed, shared, or indexed according to the selected visibility and platform rules.

Information is kept only as long as reasonably necessary for the service, user choices, security, fraud prevention, payment reconciliation, taxes, disputes, audits, legal holds, and applicable law. Some records cannot be deleted immediately when they are required to preserve financial, safety, contractual, or legal truth.

BVRB3R uses authentication, role checks, row-level security, server validation, encryption in transit, provider controls, audit records, monitoring, and restricted internal access. No system can guarantee absolute security. Users must protect credentials and report suspected unauthorized access promptly.

Depending on location, users may request access, correction, deletion, export, restriction, or objection; manage notifications and marketing preferences; revoke optional permissions; and appeal certain moderation or account decisions. Requests may be made through in-app Support. Identity verification may be required before fulfilling a request.

BVRB3R is not intended for independent use by children below the minimum legal age for account consent. A parent or legal guardian must control any permitted minor account or booking as required by law and platform policy.

Material changes will be versioned and communicated when required. Privacy questions and rights requests may be submitted through the in-app Support channel.